EXMARaLDA support licences
LinguisticBits offers users of EXMARaLDA support through the software's main developer. These licences can be used for:
User support
Questions on software functionality, advice on how to best use specific parts of the software, similar topics. Via e-mail or online conferencing.
Online courses
Online tutorials, training courses, workshops, Q&A sessions according to your demands, for up to 10 participants.
Data management and software development tasks
For example, batch conversion or transformation of data, optimising a specific function to your needs.
Sponsoring of GitHub issues
"Invest" some of your support hours to support a specific issue (e.g. feature request, UI optimisation) on the EXMARaLDA GitHub repository.
On-site courses, larger software development tasks, and larger data management services are not covered by support licences, but can be carried out on the basis of individual agreements with LinguisticBits
How it works
You purchase a support package with a certain amount of support hours. The package is valid for an agreed period (typically, a year). You can "invest" your support hours (in arbitrarily small portions) during that period for any of the above services. You will receive a support key which can be transferred to and used by other members of your team or project. Please write to thomas@linguisticbits.de if you are thinking of purchasing a licence.
Pricing
One hour of support is charged with EUR 100 (+ tax where applicable). You can freely choose the number of hours between a minimum of 3h and a maximum of 40h over the period of a year. The following are recommendations for different types of projects:
Licence 'Squirrel'
5 hours
Individual (one-person) projects, such as dissertation projects.
Licence 'Badger'
10 hours
Research projects, teams of researchers and student assistants.
Licence 'Deer'
25 hours
Larger corpus projects, data centres, institute-wide support.
Feel free to contact me for advice on a licence suitable for your purposes.
Get and provide support for free software
EXMARaLDA support licences are linguisticbit.de's model for financing support, maintenance and further development of EXMARaLDA while keeping the software itself free and open-source. Thus, by purchasing an EXMARaLDA support licence, you are not only securing priority support for your own project, your are also providing support to EXMARaLDA and its user community.
